
GETTING YOU BACK TO A PAIN-FREE LIFE
BY PROVIDING PERSONALIZED TREATMENT PLANS CUSTOM DESIGNED TO YOUR NEEDS AND GOALS
CONVENIENT LOCATIONS
We have 8 outpatient clinic locations ready to help you on your road to recovery.
EASY SCHEDULING
Easily schedule your first appointment and call one of our friendly team members!
CUSTOMIZED EXERCISES
Each patient is given a personalized exercise program to help in their recovery process.
INSURANCE BENEFITS
As a courtesy, we make every effort to contact your insurance company to verify your benefits.

WAYS TO RECEIVE THERAPY CARE
Whether you are new to therapy or are a returning patient, our priority is helping you get better and staying better.
Our Prestige outpatient clinics are warm, welcoming, and fully equipped. We have eight convenient clinic locations across Middle Tennessee staffed by licensed therapists and clinical staff.
However, if you're limited by travel, injury, or surgery we offer professional in-home therapy services across Middle-to-West Tennessee counties.
WHAT TO EXPECT
Our professional therapists will create a personalized treatment plan unique to your diagnosis and individual goals.
Not sure what to expect for your first physical therapy appointment and future appointments at our clinics? Please take a moment and review the items provided in the list below:

ARRIVAL TIME
Patients should arrive at least 15 minutes early for the first appointment in order to complete all necessary new patient forms.
CHECKING IN
Check in with the front desk when you arrive and wait until you receive instruction from our clinicians to begin your exercises or initial eval.
IDENTIFICATION
Bring in a photo identification card, like a driver's license or state ID, as well as your insurance card if applicable.
INSURANCE
Our team members may go over your specific insurance plan benefits with you. Please note, you may owe a co-pay depending on your plan.
EVALUATION
During your first visit, one of our licensed physical therapists will evaluate and determine a treatment plan for you and your needs.
CLOTHING TO WEAR
Wearing comfortable clothing that is easy to move around in—like gym clothes—helps our clinicians access your treatment areas.
ASSISTIVE DEVICES
If you have any, please bring your medical assistive devices currently being used like a brace, splint, or crutches.
SCHEDULING
After your initial evaluation, you may schedule follow-up appointments based on your treatment plan of care.
PATIENT FORMS
INSURANCE AND BILLING

01
Accepted Health Insurance
We currently accept Medicare, all TN Medicaid, and most health insurance companies. The benefit Information obtained cannot be considered a guarantee of actual benefits or insurance payment for services rendered. We recommend contacting your insurance company prior to your visit to confirm coverage for therapy services. If you do not have any health insurance, or are out of network, we offer affordable self-pay rates.
02
Billing Your Insurance
We work with each patient to ensure the billing process goes as smoothly as possible and to obtain the necessary referrals for authorizations as we are able. We bill your insurance company (if applicable) on your behalf and work to collect the amount you owe. Please contact your Insurance company to verify your benefit information, including any copays, coinsurance, or deductibles.
03
Insurance Coverage and Bill Pay
It's important to know what is covered and what you're responsible for paying. Your plan may include a deductible, copayment, coinsurance, or out-of-pocket responsibility. Be sure to review your specific benefits prior to beginning therapy. All bills that aren't covered by insurance are due, and payable, upon receipt and at the time of service. If your account with Prestige is delinquent, it will be turned over to a collection agency.
04
Overview of Billing Cycle
After an initial PT evaluation is completed with charges and documentation entered on the services rendered, our billing team verifies your insurance and submits a claim. Once a claim has been processed, you should receive information outlining the payments from the insurance company (Explanation of Benefits) and any patient responsibility like a copayment, coinsurance, or deductible if applicable.
FREQUENTLY ASKED QUESTIONS
We understand you may have some questions before beginning physical therapy treatment. For your convenience, here are some answers to commonly asked questions below.
If you have other questions, concerns, or would like more information, please contact our billing department directly at (931) 676-7781 or billing@prestigephysicaltherapy.com and we will assist you further.


WE ARE WITH YOU EVERY STEP OF THE WAY DURING YOUR ROAD TO RECOVERY
PROVIDING YOU WITH THE HIGHEST QUALITY THERAPY CARE SO YOU CAN GET BACK TO LIVING A PAIN-FREE LIFE



